PROCESSING TIME
Orders typically ship same day if placed before 5pm, after 5pm your order will be shipped the next business day.
Orders placed Friday after 5pm - Sunday will ship out Monday morning.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. Please be aware of holidays as orders will ship after the holiday.
TRACKING MY ORDER
You can track your order here
FREE SHIPPING
You will receive free shipping on all orders over $250 for US Shipping only.
FREE RETURNS
All returns are free, except sale items that are final sale as they are non-refundable.
SHIPPING CHARGES
Shipping charges on orders under $250 are not refundable if you decide to return your items but you will get free shipping to return.
AFTER HOURS
No orders are shipped after hours (Office hours: M-F 9 am-5 pm PST), on weekends or on US holidays.
MISSING PACKAGES
We are not responsible once the package is in the hands of the carrier. We will not replace or refund merchandise confirmed as delivered. If your tracking information shows that your package was delivered, but you can’t find it, please verify the shipping address. Look for a notice of attempted delivery and/or see if someone else accepted the delivery on your behalf. In rare cases, packages may say delivered up to 36 hours prior to arrival.